Vivibet's Terms & Conditions —
Fully in English

Welcome to vivibet. These Terms and Conditions ("Terms") apply to the use of the vivibet.net website and its associated mobile application. By accessing or using the website or app, you are deemed to have fully agreed to these Terms.

Vivibet is an internationally licensed online betting and gaming platform committed to providing users in Bangladesh with a safe, transparent, and enjoyable betting experience.

These Terms are governed by the laws of Bangladesh and applicable international regulations. vivibet reserves the right to update these Terms at any time. The version published on the website following any such update will be the binding one.

To create an account with vivibet, you must meet the following requirements:

• You must be 18 years of age or older.
• All information provided during registration must be truthful, accurate, and your own.
• Only one account is allowed per person. If multiple accounts are found under the same individual, all of them will be closed.
• You must register using your own personal information — registering under another person's identity is strictly prohibited.
• It is your responsibility to ensure that online betting is legal under the laws of your country.

As part of the account verification (KYC) process, vivibet may request proof of identity, address, or banking details at any time. Failure to provide the required documents within the specified timeframe will result in a temporary account suspension.

Keeping your account password secure is entirely your responsibility. If you suspect any unauthorized access to your account, contact vivibet support immediately.

Vivibet supports transactions in BDT. Accepted payment methods include Mobile Pay, Nagad, Rocket, bank transfer, and in some cases cryptocurrency. For full payment details, visit our Payment page View.

Deposit rules:

• Minimum deposit amount: ৳500.
• Deposits are usually credited to your account instantly.
• The payment method used for deposits must belong to you personally.
• Deposits from third-party bank accounts or mobile banking accounts are strictly prohibited.

Withdrawal Rules:

• Minimum withdrawal amount: ৳500.
• Withdrawals are typically processed within 5 to 15 minutes.
• Large withdrawal requests may take up to 24 hours to process.
• KYC verification must be completed before your first large withdrawal.
• Withdrawals can only be made to the same payment method used for the deposit.

Before placing a bet on vivibet, please familiarize yourself with the following rules:

• Once a bet is confirmed, it cannot be cancelled. However, the cashout feature may be available in certain cases.
• Odds for pre-match bets may change up until the match begins. The odds displayed at the time the bet is placed are final.
• Odds in live betting change rapidly. The odds at the time of bet confirmation will apply.
• If a match or event is cancelled, the stake for that bet will be refunded.
• If one leg of an accumulator bet is voided, the remaining legs will be settled as normal.

Vivibet reserves the right to set betting limits. If unusual or irregular betting patterns are detected, vivibet may refuse any bet or impose a maximum payout cap.

Vivibet reserves the right to void any bet placed at incorrect odds due to a technical error or data feed issue. In such cases, the stake will be returned in full.

Vivibet regularly offers a variety of bonuses and promotions to its members. Each bonus has its own specific terms, which are detailed on the bonus page.

General bonus terms:

• Each bonus carries a wagering requirement (typically 5–30x the bonus amount).
• Bonus funds cannot be withdrawn directly — they are released after a specified wagering amount has been met.
• Bonuses must generally be claimed within 7 days of receiving the offer.
• The deadline to meet wagering requirements is generally 30 days.
• Using multiple accounts or a VPN to claim bonuses is strictly prohibited.

Vivibet reserves the right to modify, cancel, or suspend any bonus offer at any time. Special bonus terms apply to VIP and high roller members — for more details, please VIP Page View.

The following activities are strictly prohibited on vivibet and will result in immediate account suspension and balance forfeiture:

• Using bots or automated software to place bets.
• Match fixing or use of insider information.
• Opening or operating multiple accounts.
• Using the platform for money laundering purposes.
• Using another person's account or selling your account.
• Bonus abuse or bonus arbitrage.
• Exploiting technical errors or glitches on the platform.
• Harassment or deception of other members.

Vivibet uses advanced anti-fraud technology. Suspicious activity is detected automatically and may be reported to law enforcement.

Vivibet is committed to protecting the privacy of your personal information. Data collected during registration and payment will be used solely for the following purposes:

• Account verification and management.
• Payment processing.
• Customer support services.
• Compliance with legal obligations.
• Sending relevant promotional information (you may opt out at any time).

For our full Privacy Policy, please visit our Privacy Policy page View.

Vivibet takes responsible gaming seriously. We believe betting should be a source of entertainment, not stress or hardship.

The following responsible gaming tools are available on vivibet:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limit: Set a limit on how much you bet within a given period.
• Cooling-Off Period: Temporarily suspend your account for 7 to 30 days.
• Self-Exclusion: For an extended break, consider permanently closing your account.

If you notice signs of problem gambling, don't wait — seek help. Visit our Responsible Gaming page View.

You can close your account at any time by contacting vivibet support. Please withdraw any available balance before closing your account.

Vivibet reserves the right to close or suspend accounts for the following reasons:

• Violation of Terms & Conditions.
• Fraud or suspicious activity.
• Registration with false information.
• Failure to submit KYC documents.
• Failure to pass age verification.

For any dispute or complaint, contact vivibet support first. Our support team will work to resolve your issue within 72 hours.

If a dispute cannot be resolved through support, it may be escalated to vivibet's licensing authority. Complaints must be submitted within 30 days of the relevant incident.

• Email: support@vivibet.net
• Live Chat: Available on any page of the website.
• Average response time: under 2 minutes.

Vivibet reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or on-site notification.

Continued use of the site after any changes are made will be considered acceptance of the updated Terms. We therefore recommend checking this page regularly.